Weekly Highlights: September 17, 2012

September 17, 2012

Things You Might Have Missed Last Week

(Highlights in legal, forensics, and electronic discovery news for the past week)

Interesting Electronic Evidence Cases

Inhalation Plastics, Inc. v. Medex Cardio-Pulmonary, Inc., No. 2:07-CV-116, 2012 WL 3731483 (S.D. Ohio Aug. 28, 2012)

The defendant inadvertently produced almost 350 pages of email. Even though, after in camera review, the court found that many of the produced materials were “within the ambit of attorney-client privilege”, the court found that privilege had been waived.

Weekly Highlighted Article

From E-Discovery Beat:

Experts Consider E-Discovery Implications of New ABA Ethics Rules Amendments

From BowTieLaw.com:

Forensically Examining a Lawyer’s Computer

Electronic Evidence News

Twitter Gives Occupy Protester’s Tweets to U.S. Judge

Court Issues 20-Year Product Injunction in Trade Secret Theft/eDiscovery Sanctions Case

Samsung Flexes Litigation Muscles at Apple Ahead of iPhone 5 Launch-Again


Part One: Simple Steps To Secure Your Client During Litigation

September 11, 2012

In the past year, there has been a distinct uptick in cases involving data breach and key logging malware- especially in family law cases. This uptick is not by anonymous, random third parties, but rather by the actual litigants in a case.

Part of the reason for the uptick is that “bugging” someone’s computer  or cell phone (electronic intercept) has gotten significantly easier. Most people can handle installing software.  Likewise with breaking into someone’s webmail, banking, or other online accounts.

Here are steps your client can take, right now, to protect their information and communications:

  • Create a List of Electronic Assets - Experience shows that, without a list, things will be overlooked.  Have your client list out cell phone, webmail, social network, and online banking accounts. In the same manner, have them list out things like wifi and home network assets.  This list is the starting point.
  • Change Passwords and Password Recovery Questions - Simply changing passwords is not enough. Password recovery questions (“What is the name of your favorite pet?”) are an easy way for someone who is familiar with your client to gain entry to their online resources.
  • Avoid Password Reuse - Using the same password for everything is a recipe for disaster. Understandably, it can be an inconvenience to use different passwords everywhere, but there are ways to make meaningful passwords that are easy to remember. Here is a full write-up on password reuse.
  • Review WiFi Security - If the opposing side in a matter was the one that set up the home wireless network, then all they need to do is be within range to join back on the network and gain access to systems or to “sniff” and view network traffic (including your client’s passwords, communications, etc.).
  • Review Joint Cellular Accounts - Depending on the carrier, joint cellular plans can give the opposing party access to endpoints in voice and text communications. Some carriers may actually have access to the content of text messages online. While TRO and data protection may prevent a direct change to the account or plan, your client may consider using a pay-as-you-go plan.

These are some simple steps that can be taken with minimal cost, and yet they will provide an immediate boost to your client’s security stance.

Tomorrow: Part 2- Simple Steps In Case of Breach

If you or your client feel that there has already been a breach, or you are facing a particularly aggressive or knowledgeable opposition, you may consider inquiring about our Client Information Security package (CISP).

The CISP is a flat-rate, full assessment of your client’s information security and includes a drop-in firewall with logging and 24/7 monitoring for intrusion attempts, malware activity, and other breach behavior.  Vidoc Razor not only will assess the security of your client, but fixes the issues identified.  All hardware is provided by Vidoc Razor.

You can find more information by clicking HERE.


Weekly Highlights: September 10, 2012

September 10, 2012

Things You Might Have Missed Last Week

(Highlights in legal and electronic discovery news for the past week)

Interesting Electronic Evidence Cases

Robinson v. Jones Lang LaSalle Americas, Inc., No. 3:12-cv-00127-PK (D. Or. Aug. 29, 2012)

The defendant was seeking to compel production of discovery in (among other things) “all social media content involving [Plaintiff] since July 1, 2008” related to the Plaintiff’s “‘emotion, feeling, or mental state,’ to ‘events that could be reasonably expected to produce a significant emotion, feeling, or mental state,’ or to allegations in [Plaintiff’s] complaint.”.

Magistrate Judge Paul Papak (Oregon) found:

“I see no principled reason to articulate different standards for the discoverability of communications through email, text message, or social media platforms. I therefore fashion a single order covering all these communications.”

Link to Opinion PDF

Apple, Inc. v. Samsung Elecs. Co. Ltd., No. C 11-1846 LHK (PSG) (N.D. Cal. July 25, 2012)

The Defendant in this case was sanctioned for the loss of relevant emails due to Defendant’s failure to follow-up with employees to ensure compliance, and the Defendant’s failure to halt the email system’s auto-delete function.  Sanctions included an adverse inference that allowed the jury to presume that the missing evidence was relevant and favorable to the Plaintiff.

Link to Opinion PDF

Weekly Highlighted Case

EEOC v. Simply Storage Mgmt., LLC, 270 F.R.D. 430 (S.D. Ind. May 2010)

This case can be very useful when dealing with social media electronic evidence matters.  It was utilized by the Oregon magistrate in the above listed case (Robinson v. Jones Lang LaSalle Americas) when forming his opinion.

The defendant in this matter was seeking production of claimants’ social networking site profiles, as well as other communications from social sites used by the claimant.

Last May, the Great State of Texas saw a similar matter that relied, in part, on the EEOC case:

IN RE MAGELLAN TERMINALS HOLDINGS, L.P. AND MAGELLAN MIDSTREAM HOLDINGS GP, LLC 
Link to PDF Document

Electronic Evidence News

State Bar of Texas Alert Says ‘Scam Artist’ Stole Nonpracticing Lawyer’s ID for Fake Website

West Let Off the Hook on Web Malpractice Claim

OJ Simpson Prosecutor: Johnnie Cochran May Have Tampered with Bloody Glove


Google and Deep Web Search Cheat Sheets Updated

July 18, 2012

The “Deep Web Search” and “Google Search” cheat sheets have been updated to reflect new information and capabilities in conducting your own research on people, places, companies, and other matter-related information.  The links to the newly updated sheets are located below.

Using “open source information (OSI)”, sometimes referred to as “Publicly Sourced Information”, one can research a variety of information related to a case: Retained or opposing experts, litigants, other witnesses, company information, etc.

Effective use of this type of research can uncover bank accounts, holdings, affiliations, activities, locations, social network accounts and a host of other information that would otherwise remain unknown.

Some Background

In mid-2010 Vidoc Razor published free cheat sheets, as well as a blog post on how to use the sheets to research people involved in a matter: Expert witnesses, places, companies, etc. It is worth it to re-read that post to refresh your memory on how to use the sheets.

The original post can be found here: http://inforensics.vidocrazor.com/2010/11/02/qualifyanexpert/

Since then, the sheets have been very popular, and I have updated the sheets on a yearly basis.

Where Do I Start?

Start with the “Google Cheatsheet” PDF document that I have linked to this post.  For life beyond Google you can look at the “Deep Web Cheatsheet” that is attached.

Google Cheatsheet rev 201207

DeepWeb Cheatsheet rev 201207


Because One Thing Leads to Another: Data Breach and Password Re-Use

June 27, 2012

Dropping Your Breaches…

After the data breach of LinkedIn two weeks ago (6.5 million passwords leaked, a five million dollar lawsuit on the way), I have asked a simple question of some of my clients that I know are LinkedIn users: “Have you changed ALL your passwords yet?”.

The question has been met with confusion (“What data breach?”) and, in most cases, with indifference (“I don’t see what benefit having access to MY LinkedIN would provide a hacker.”). When I mention the phrase “password re-use”, I receive an almost universal response of “huh?”.

Single Point of Failure

Password re-use is seemingly an ingrained response to the presence of a password: You have hundreds of password protected resources, so it is natural that you would re-use the same password across multiple (or all) of those resources. This is the problem.

From the point of view of a hacker the world looks a little wider:

1- Breach LinkedIN passwords

2- Now leverage the email addresses, username conventions, etc. to test the password on:

Workplace accounts – Obvious information on LinkedIN. This could include work email systems, vpn access, extranets, etc.

Gmail and other webmail accounts – Possibly contains password/access information to online banking, work, other accounts

Mobileme and other “Cloud” services – Dropbox, anyone?

Online Banking - A pretty obvious target.

You can see how the seemingly “insignificant” breach can lead to much bigger issues.

In the case of the LinkedIN breach, the information obtained was posted for download by anyone that wanted to take a whack at them. Consider the scenario of an opposing party downloading your breached information and leveraging it for further access.

We know that information security is a balance between usability of information and systems, and security of those same areas. So how does one maintain separate use passwords but still easily access needed resources?

So Now What?

Fortunately there are some solutions. I have listed the top ones below:

Password Safe  (also known as PWSafe) – Windows, iPad, iPhone, Mac, Linux: This is actually my favorite. Syncing among the devices is supported by iCloud (of course then you need to make sure that Apple iCloud isn’t breached) so that a change on one device is rolled out to all the others. Password Safe is free for Linux and Windows (it’s always a nice thing to do to donate to the open-source team that keeps it going and evolving, though). The PWSafe version is $3.99 for Mac and $1.99 for iPad/iPhone.

LastPass  – Windows, Linux, Mac, iPhone, iPad, Android, PocketPC:  LastPass is perhaps the most “feature rich” password management systems out there, and even offers password management for common web-based forms. There is a free and premium version. The premium version runs $1 per month.

KeePass  – Windows, Mac, Linux, iPhone, PocketPC, Android: KeePass uses very strong encryption (SHA-256). It interested me for a couple reasons: Multiple user support and it keeps the password encrypted even in RAM memory. The only reason I don’t use this one is that I don’t find synching to be as transparent, and I was already in the habit of using Password Safe (since it’s creation by Bruce Schneier). KeePass is free for the desktop versions (I recommend donations to the open-source team that keeps it running).

So the question becomes: “How would you and your firm like to be at the center of a multi-million dollar lawsuit that could have been prevented by a series of easy to use software that costs nothing to use?”.

Coming next week: Information security breaches for law firms are on the rise. How vulnerable are you, and what easy steps can you and your firm take to defend yourself?


Quick Tips For Preserving Social Media

June 6, 2011

There is no arguing that social media sites are a boon for information related to a case, and not just for Family law, but also for corporate litigation as well.  We have had tremendous success with using social sites to tie component pieces of  a hard drive or cell phone investigation together.

The proliferation of social websites like Facebook can create discovery issues, though: How do you properly preserve a social site?  How do you deal with the opposing side arguing that the request to preserve is “overly burdensome”?

In this article I will walk you through three of the most popular social media sites and some techniques to preserve them easily.

1: Facebook (www.FaceBook.com):  Facebook is probably the easiest site to preserve.  The user can simply go to “Account Settings”, scroll down to “Download Your Information”, and click on “learn more”.  From the Facebook description:

“This tool lets you download a copy of your information, including your photos and videos, posts on your Wall, all of your messages, your friend list and other content you have shared on your profile. Within this zip file you will have access to your data in a simple, browseable manner.”

Once the user clicks “Download”, FaceBook will aggregate the information and email a link to the download.  Depending on how much information is there, this can take several minutes or even hours.

2: LinkedIn (www.LinkedIN.com):  LinkedIN is a site geared more towards a professional profile than Facebook.  We have been successful in using it to uncover additional email addresses, business documents, associations and affiliations primarily in Corporate cases, but it has factored into family law cases before.

The good news is that, while the Facebook preservation method is only useful if you are the specific user, LinkedIN can be documented for the profile information of other users.  The bad news is that it is slightly more complex than Facebook to preserve (but not much more!).

The easiest way to archive a LinkedIN account is to already have one yourself, or to create one.  NOTE: If the person you are archiving has LinkedIN’s upgraded service, or has agreed to let others see when they view a profile, they will be able to see that you viewed their profile.  I’m not going to encourage you to break the Terms of Service by creating an archive account, but that is one way to get around this.

Next, you will want to navigate to Profile-> Profile Organizer.  This is actually a paid service offered by LinkedIN, but usually it has a free 30-day trial.  More importantly, the free trial does not require a credit card.

Once you sign up for the Profile Organizer, you will be able to search for specific individuals, companies, etc.  When you find a profile you can save it to your organizer, archive it, and print it to a PDF.

3: Twitter (www.Twitter.com): Unlike the others, Twitter doesn’t have an actual built-in archiving functionality.  Twitter DOES have a great advanced search function that you can access at: search.twitter.com

Once on the Twitter search site, look for the “Advanced Search” link.  This will allow you to drill into searches by user, dates, topics, specific words or phrases, locations, etc.
Once you have search results, you can print to PDF, save the list, or use the nifty RSS link in the upper right called “Feed for this query”.


Eight Strategies To Control Information Forensic Costs

April 12, 2011

I’m often told that the biggest barrier to introducing information forensics to a potential case is the cost of doing so, and I believe it.  It is hard to explain to a client that they may expend resources with no return on the expenditure, and yet effective use of information forensics can be a valuable part of case strategy.  Here are eight strategies to effectively control information forensic cost:

  1. Prioritize Systems. In cases where there are multiple computer systems, hard drives or electronic devices involved, try to identify which ones are more likely to contain key evidence or facts in the case.  Your expert should be willing and able to help you do this, based on the facts of the case and the role of the devices involved.
  2. Image and Hold. Perform forensic imaging of the systems and devices involved to preserve them, but unless there are other factors involved you may not need to do analysis on ALL the systems at once.  Start with the high priority systems, and then see if there is likely to be value on the other systems or devices involved.  “Image and Hold” can also be an effective early strategy for a single computing device as well.
  3. Be Selective. We are often approached with multiple cell phones and hard drives.  One of the first questions I ask is if the cell phones were potentially backed up on one of the computer systems.  If so, then we can often process the backup (or “synch”) of the cell phones just as though we had the cell phone itself.  This helps to prevent duplicating cost.
  4. Evaluate Before Analyze. Full disclosure: This is a self-serving statement, in that Vidoc Razor runs a flat-rate evaluation service, but that doesn’t make it any less true.  Your expert must be able to provide an evaluation of the computer systems involved to identify which devices are useful to a case, versus ones that are redundant or don’t contain case useful information.  Make sure that the evaluation is  in context with the case, and not a simple cookie-cutter print-out of log files.
  5. Look for Flat-Rate Services. I have heard many complaints of forensic costs that run wild because of hourly rates.  It isn’t hard for a forensic service to provide cost-effective, flat rates that still provide high-quality results.  Your expert should be interested in looking for a long-range relationship as part of your legal arsenal, rather than getting rich off of a single big case.
  6. Understand the Differences Between Data, Information, and Intelligence. This seems like semantics, but it really isn’t.  Data is a stream of un-evaluated, un-interpreted symbols.  Information is what data becomes once it is useful (in context).  Intelligence is what information becomes once it becomes fact.  Once you stop thinking about “data forensics” and start utilizing “information forensics” you can find all three in a variety of places beyond the hard drive, or as a supplement to the evaluation or analysis performed on a hard drive or cell phone.
  7. Know Your End-Game. It is easy to get caught in the flood of information that can open up in the effective use of information forensics.  It is equally easy to chase down information that doesn’t necessarily support your overall case strategy.  For each new  tributary that opens up to you, ask yourself if it is actually something that supports your end-strategy, or potentially alters it.  If not, then why spend resources to chase it?
  8. Take a Deep Breath. If I had a nickel for every time I have heard the phrase “I am completely computer illiterate”, I would be living on easy street.  In a Yogi Berra-esque way: “This ain’t rocket surgery.”  For some reason the mere exposure to electronic investigation causes people to shut down.  While information forensics can be very technical, I promise you that the average attorney has dealt with much more complicated issues.  Take a deep breath and enjoy the new strategies and brand new streams of information that open up to you and your client and augment your ability to argue your cases.

Next Post:  Effective Information Forensic Strategy


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